Outbreak Soccer Centers' Refund Policy 

Field Rental & Birthday Party

$50 down payment is due upon reserving the rental. $50 down payment is for each hour of your rental. You may cancel/move your rental, with full refund of your down payment or full purchase, up until 24 hours before the start time of your rental. In the event you want to cancel or move your rental within the 24 hours of your rental time, you are subject to forfeiture of any payment made towards your rental. 

League & Tournaments 

$50 down payment is due upon league entry. All league cancellations must be made before the league schedule has been created for the season. Typically, league schedules are made 3 - 7 days before the start of the first game. You are subject to a full refund of your down payment in the event you cancel before the league schedule has been created. In the event you cancel/withdraw from the league after the schedule has been created for your division, you will forfeit your refund and any payments made towards your team for the season. Any injuries occurred while the program you purchased is active does not qualify for a refund from your payment of any program while injured. Any suspensions from league play does not qualify for a refund. 

Pick Up

Participants have to cancel/transfer their reservation 3 or more hours before their session starts. In the event you need to cancel your reservation, and you are calling before 3 hours of your start time, you may receive a full refund/transfer of payment. In the event you call within the 3 hour mark and would like to transfer/cancel your reservation, you will forfeit your payment. Pick Up players are, additionally, subject to a late and no show fee. If you pay for Pick Up and do not show for your session, you forfeit your payment; if you reserve over the phone and do not show for your session, you will be charged an $8 penalty fee.  Any injuries occurred while the program you purchased is active does not qualify for a refund from your payment of any program while injured. Any suspensions from league play does not qualify for a refund. 

Gear & Equipment

All gear and equipment refunds are forfeited once they are used, or tags are taken off the product. Gear & Equipment may be returned if it is a product malfunction within reason of expected use and within 30 days of purchase. 

Food & Drink

All food and drink is final sale.